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Effect of Supply Chain Quality Management Practices on the Performance of Africa Improved Food ( AIF) 2020-2023
Abstract
This study investigated how supply chain quality management practices affect the performance of Africa Improved Food Rwanda (AIF) from 2020 to 2023. Despite AIF’s efforts in quality planning, assurance, control, and continuous improvement, its overall performance has remained suboptimal, likely due to weaknesses in these management practices. The research focused on four main objectives: evaluating the effects of quality planning, assurance, control, and continuous process improvement on AIF’s performance.The study used theories such as resource-based theory, Deming’s quality improvement theory, and reliability theory. Data were collected from 170 AIF employees using questionnaires, interviews, and documentation, and analyzed both quantitatively and qualitatively. Findings from the first objective indicated that item 3 indicates that “Organisation has requirements and recommendations that specify how management operations are to be conducted at a company to ensure that quality is the end result (SOP)” responded at very highest mean and the responses were homogeneous (mean= 5.00, SD=0.000), findings from the second objective indicated that “Actions and Measures are taken after a report of Monitoring and Evaluation in terms of ensuring quality” responded at very highest mean and the responses were homogeneous (mean= 4.88, SD=0.422), and item 2 indicates that “The Organisation machines and equipment’s are being checked regularly by RSB” responded at very highest mean and the responses were homogeneous (mean= 5.00, SD=0.000), findings from the third objective indicated that being practiced” responded at very highest mean and the responses were homogeneous (mean= 4.76, SD=0.437), finally from the fourth objective indicated that item 1 indicates that “The Organisation has training policies for employee” responded at very highest mean and the responses were homogeneous (mean= 5.00, SD=0.000).. The study concludes that AIF should continually enhance its safety standards and minimize risks associated with substandard products to improve overall performance.
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DOI: http://dx.doi.org/10.52155/ijpsat.v50.2.7194
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